Human Resource Consultant
Provide HR management expertise to organizations on an as-needed or co-employment basis. Design and develop effective recruitment and retention strategies. Advise client employers on strategic HR management, organizational development, employment law, risk managment, and employee marketing strategies. Develop legally defensible personnel policies and procedures, customized disciplinary procedures, I-9 compliance programs, and provide in-house training on a wide variety of topics, i.e., supervision, performance management, interviewing techniques, employment law, sexual harassment, workplace violence, safety, and others. Analyze and develop compensation and benefits programs; write job descriptions and determine competitive pay rates. Perform investigations and resolve wage & hour, discrimination, unemployment, worker compensation and wrongful termination claims.
Director of Human Resources
Provided all human resource services to a full service municipal government with 23 departments and approximately 450 employees (300 full time, and 150 part time and seasonal) and a total annual budget exceeding $100 million. Developed HR departmental staffing and services from a two person, minimal service HR office, to a full service department with four professional staff and one administrative position. Process and system improvements developed during my tenure that enhanced HR management and training include the following:
Human Resources Services, Policy Administration and Systems:
Recruitment and Retention: Reduced annual turnover rate from 25% to 7% and improved employee retention through the following improvements:
Training and Education:
Employee Evaluation and Relations:
Design and instruct college courses and workshops entitled Human Relations in Organizations, and The Legal and Regulatory Environment of Business, “Managing Economic Distress in the Workplace” and “Succession Planning for Mid-Managers“
Civil Rights/ Human Resource Manager
Managed Civil Rights Programs for 400+ employees and all government construction contracts valued up to $450 million. Assured compliance to federal, state and local civil rights programs pertaining to all aspects of employment. Assisted contractors with the proper implementation of the civil rights specifications of their contracts, performed contract compliance reviews, monitored employment practices, investigated allegations of discrimination and determined corrective actions. Delivered training in all aspects of employment law, sexual harassment, discrimination, workplace violence, diversity, the Fair Labor Standards Act, and many others. Developed effective recruitment procedures. Mediated and resolved employee disputes. Advised managers with respect to personnel law and effective personnel management. Responded to and resolved discrimination charges brought against CDOT employees via the Colorado Civil Rights Division, the Equal Employment Opportunity Commission and the Department of Labor.
Provided employment services to faculty and staff for a university consisting of 3000 employees and more than 350 job classifications. Managed the employment process from job description and recruitment, through selection and placement. Classified positions; designed and administered employment tests; performed workforce planning; advised managers of employment procedures and laws. Investigated EEO complaints; trained and supervised staff.
University of Denver — MBA
Colorado State University — B.S., Personnel Psychology
National Association of Professional Employer Organizations (NAPEO)
Society of Human Resource Management (SHRM)
Executive Service Corp, Aspen
Rotary International Foundation
“We tried everything to recruit and hire qualified heavy equipment operators and drivers for our company. Working Solutions held a customized job fair for us in Glenwood Springs and pre-screened more candidates than we could use. We would not have been able to complete our projects if Working Solutions had not been there for us.”
Ray Schmalh, Owner